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Privacy Policy

We Value Your Privacy

Integritas Service Group (“we,” “us,” or “our”) is dedicated to protecting the privacy of our clients and website visitors. We provide specialized services in criminal case review, expert witness consulting, police investigations, and homicide investigations, all of which require strict confidentiality and secure data handling. This Privacy Policy outlines our practices for collecting, using, sharing, and safeguarding personal information and describes our compliance with Texas standards. By accessing our website or using our services, you consent to the data practices described here.

1. Information We Collect

We collect various types of information necessary to provide and improve our services, including:

  • Contact Information: Full name, email address, phone number, and mailing address.
  • Case-Related Information: Information needed for criminal case reviews, expert witness support, and investigations, including case history, witness statements, and evidence details.
  • Professional Information: For clients in law enforcement or legal fields, this may include professional credentials, affiliations, and certifications, such as those provided by TCOLE.
  • Billing Information: Payment details necessary for transactions, securely managed by third-party payment processors.
  • Website Usage Information: Information about your interactions on our website collected via cookies, such as pages visited, to improve user experience.

2. How We Use Your Information

Your information is used to provide and enhance our services in criminal case review, expert witness consulting, police investigation support, and homicide investigations:

  • Service Provision: To conduct comprehensive case reviews, expert witness preparation, and investigative consulting, ensuring all relevant data is analyzed for the client’s case.
  • Client Communication: To inform clients of case progress, schedule consultations, and offer resources like updates in our Justice Journal and our Expert Witness Services page.
  • Billing and Transactions: To securely process payments and address financial inquiries.
  • Improving Website Functionality: To analyze website interactions, including frequently accessed pages like our FAQs and other sections of our Investigation Hub.

3. Compliance with Texas Licensing Requirements

As a provider of criminal case review and investigation services, Integritas Service Group meets Texas Department of Public Safety’s Private Security Bureau (PSB) licensing requirements, including:

  • Licensing and Background Checks: Our investigators adhere to Texas PSB standards, including passing background checks, meeting experience requirements, and completing approved training.
  • Insurance Requirements: We carry liability insurance in compliance with Texas law, protecting against potential errors or disputes.
  • Continuing Education: Our team completes required continuing education every two years to stay current with Texas regulations, ethics, and investigative standards.

4. Confidentiality and Data Privacy Compliance

We comply with Texas privacy laws to ensure the confidentiality and protection of sensitive information:

  • Client Confidentiality: All client information is managed with strict confidentiality and shared only with authorized personnel or as legally required.
  • Evidence Handling: We follow secure chain-of-custody protocols for all evidence to maintain its admissibility in legal proceedings.
  • Data Privacy Compliance: Personal data is securely stored and managed in line with Texas privacy laws, particularly regarding data collection, storage, and dissemination.

5. Professional Ethics and Conduct

Our practice is guided by the Texas Private Security Act’s code of ethics, ensuring:

  • Adherence to Ethical Standards: We strictly prohibit unethical conduct, conflicts of interest, and any activities that could compromise client relationships or case integrity.
  • Avoidance of Conflicts of Interest: Each case is screened to prevent conflicts of interest that might affect the investigation’s outcome.
  • Transparency and Impartiality: We are committed to providing unbiased, fact-based services, ensuring conclusions are based on verified information.

6. Expert Witness Requirements and Standards

When providing expert witness services, we adhere to Texas standards to ensure credible and reliable testimony:

  • Credential Verification: Our expert witnesses hold qualifications, including advanced degrees, certifications, and extensive experience in criminal investigations and consulting.
  • Daubert Standard Compliance: We ensure all expert testimony meets the Daubert Standard, emphasizing scientific validity, relevance, and reliability.
  • Code of Conduct for Expert Witnesses: Our expert witnesses provide unbiased, fact-based testimony without overstating qualifications or expertise.

7. Insurance and Liability Coverage

Integritas Service Group carries comprehensive insurance to protect both clients and our organization:

  • Professional Liability Insurance: We maintain liability insurance as required by Texas law, covering potential errors, omissions, and client disputes.
  • Errors and Omissions Insurance: This coverage is also available for expert witnesses and consultants, safeguarding against liabilities related to case analysis and testimony.

8. Adherence to Surveillance and Privacy Laws

All surveillance and data collection practices comply with Texas laws:

  • Audio Recording Laws: Texas allows one-party consent recording, and we strictly adhere to these regulations during surveillance activities.
  • Surveillance Regulations: We comply with Texas privacy and trespassing laws, ensuring all evidence collection is lawful and ethical.

9. Data Retention and Security

We retain personal information only as necessary to fulfill the purposes outlined, including legal and professional obligations. Our data security measures include encryption, secure storage, and restricted access to protect sensitive information.

10. Your Privacy Rights

You may have specific rights regarding your data, including the right to access, correct, or delete your information. Please contact us to exercise your rights, and we will respond in accordance with applicable laws.

Contact Us

Address: 

1906 Heights Blvd, Houston, TX 77008

Phone: 

+1713-907-3358

Email: 

jack.ferrell@integritasservicegroup.com

For more details about our training and certification programs, visit the website.

Texas Commission on Law Enforcement (TCOLE) 

Integritas Service Group, LLC

With nearly 20 years of investigative experience, Jack has conducted thousands of cases across Houston, building a trusted network of sources and a reputation for integrity.

License #: A28396301 – Verify License

With nearly 30 years of investigative experience, Jack has conducted thousands of cases across Houston, building a trusted network of sources and a reputation for integrity.

License #: A28396301 - Verify License

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For consumer information or to file a complaint, visit the Texas Department of Public Safety’s Consumer Complaints page.